Create default appointment on Due Date
Due Dates are good. Calendars are good. Due Dates and Calendars are greater.
I would like an option in Ticket Preferences to create a default All Day appointment in the Calendar for that tech on that day.
So when you're looking at the calendar you know what your time is scheduled for as well as the things that might not have a defined time schedule but are on your plate for that day.
Flotec Suspension commented
I would agree with this. Automatically creating an appointment for the due date would save an extra job when processing a ticket.