Change a product instance to another product
Say I have an iPhone 5C I bought from a customer that is for AT&T. I buy it from them, do the refurb on it, use the parts, and then once the refurb is complete, it goes back into inventory. But say I found out that it can be unlocked later. I have it under the inventory item "iPhone 5C 16GB AT&T" but now I need it to go under "iPhone 5C 16GB Unlocked". There's no easy way to do that. I'd have to delete the item serial from the first inventory item and then manually type out the serial number under the second inventory item. And then I'd also lose all the refurb history, who I bought it from, etcetera. I could just rename the inventory item, but this wouldn't work when I have several items in stock for that inventory item.
There needs to be a way to easily move one instance of a product to another product without having to remove and then recreate it.
Yep – we completed this a couple weeks ago!
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Mike Hurt (Director, Dymin Systems) commented
This appears to not actually be a feature. Yes, you can move non-serialized instance IDs to another product, but the button to do so does not exist on serialized products.
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Jesse commented
It appears that they have finished this feature.. I can now do just this!