I suggest you ...

Security Groups - View 'Their Ticket' - Remove Search bar or Search Only 'Their Ticket'

In big chain when having multiple locations I want technicians only to see the ticket from 'their location' so they can only see 'their tickets'. Today you can activate so hey can only see 'their tickets' in the tickets list. But in the search bar they can still search for all tickets in the database.

An alternative could be being able to deactivate the search bar, so having the security group option to 'Disable search bar'.

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    Aldrin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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