Add the Last Updated field as a Saved Search criteria for tickets
When doing a ticket search, would like to be able to use the Last Updated value as criteria, and of course be able to save that as a saved search.
In other words, want to be able to say search all tickets older than x days.
An example of the usefulness would be all Waiting status tickets that are older than 5 days. Or all Customer Reply tickets older than 2 days.