I suggest you ...

Leads Accountability

It would be nice if the Leads had the same admin feature "Change History" that tickets have so that we can see who is changing leads status' with date and time stamp.

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Jacob shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Bek the Tech commented  ·   ·  Flag as inappropriate

    I've attempted to merge the same lead to the customer's ticket, writing down the CORRECT ticket number and merging and when I look it's the wrong ticket.. I KNOW i'm not a dingbat..

    so, my question is, can I UNmerge/Demerge or some way get those errors off the wrong tickets?

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