I suggest you ...

Make Ticket Worksheets editable

Whenever I have to add an answer to a dropdown field in a worksheet, instead of being able to add an answer, like in ticket assets, I have to recreate the entire field. This is tedious and causes errors.

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claire shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Paul Schwegler commented  ·   ·  Flag as inappropriate

    I agree, these fields should be editable as having to remake a whole item for one small change is very tedious. Some of our drop downs have 10+ options, and wanting to add or delete on option is a pain.

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