Make Ticket Worksheets editable
Whenever I have to add an answer to a dropdown field in a worksheet, instead of being able to add an answer, like in ticket assets, I have to recreate the entire field. This is tedious and causes errors.
Paul Schwegler commented
I agree, these fields should be editable as having to remake a whole item for one small change is very tedious. Some of our drop downs have 10+ options, and wanting to add or delete on option is a pain.