I suggest you ...

Ticket list color options

It would be great to be able to customize the ticket list color options to be individualized by company. For instance we don't care about diagnosis and 36 hours is way too long. For us it is more like 4 hours. Would be great if it could indicate per SLA how much time till response required.

6 votes
Vote
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Nick Hess shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...

Feedback and Knowledge Base