Check in check out in app adds comment to ticket
The app adds a comment for each check in and check out - can that be removed? I would like to only add a comment if I do a custom check in.
This is there in the app already – go to “Timer Entries” and click start. That will not add a comment to the ticket, it’ll just run the timer like the web app.
Pat Foraker commented
I agree, would like a bit cleaner approach to the checkin checkout from the apps, it is messy, I had a job yesterday where I was in and out of a job a half a dozen times, makes for a complete mess on the ticket comments. I think the option to choose wether the comments are on or off, or public or private would be a nice touch.
Out of a Jam Solutions - Logan commented
Is there a way that the app timer could operate exactly like the web ticket timer? A start/pause/stop would be perfect, with the option to add a comment or leave it blank. What is the purpose of the "check-in/check-out" comment? I can see it being helpful for some people, but in that case it would also be helpful to have on the web side, wouldn't it?