Ticket Comment Email
Have a small Emailed: Icon with either a yes or no or something showing if a ticket comment has been email to a customer. Currently I don't see a way of verifying if an email has been sent to a customer for a ticket which makes it impossible for me to say yes we emailed that update or no we didn't.
10
votes
Brad
shared this idea
This is live and shows as a envelope icon that can be hovered over to get a time stamp in the Ticket Comments.
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Gazo
commented
Complete - needs to be deleted!