I suggest you ...

Ticket Comment Email

Have a small Emailed: Icon with either a yes or no or something showing if a ticket comment has been email to a customer. Currently I don't see a way of verifying if an email has been sent to a customer for a ticket which makes it impossible for me to say yes we emailed that update or no we didn't.

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Brad shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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