Watchman Monitoring integration
Over all integration with Watchman Monitoring.
Since there is a nice section for assets it would be nice for all our assets in WM to come into RSr for that section.
It would also be nice for the subscriptions in RSr to work with WM, maybe the ability to get those folks to subscribe online.
Of course similar ticket integration to what we had with ZD.
Thanks
Our version 1 of this is live!
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Tom Schmidt commented
Thanks Troy! We're glad to have this integration but it isn't working particularly well. The link information to the computer's info in Watchman gets stripped out, requiring a good bit of extra detective work to figure out who's computer is having a problem, and the Group linking (the not mapped error) is too inflexible.
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yochai commented
This is awesome... it would be cool if it automatically assigned assets to customers!