New ticket screen should show tech name instead of tech email. Same with Assigned Tech field
We use generic email addresses for the calendar sync, such as tech1@, tech2@, tech3@, etc. When creating a new ticket or viewing a ticket and changing the 'assigned tech' field, it doesn't show the tech name, but only the email address.
It's become insanely difficult to remember which tech is which generic email. If the fields just showed user's name field, then this would be solved. As we grow, this will only become more of a pain.