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Office 365 Calendar Adding an Appointment without Ticket/ Hiding Private Appointments

It would be really nice to be able to create an appointment within RepairShopr calendar WITHOUT creating a ticket for it. Often we are on the phone with a customer and want to create an appointment quickly without having to go through the ticket process. At that point, it would be nice to be able to tie an appointment to a customer in our system and have it pull the address so that we can verify the customer's address right there and change if needed.
Also, it would be nice to be able to click on a time slot within the calendar to create the appointment.

Also, sometimes we use our Outlook calendars for appointments that we mark private. When in Outlook, others can't see the details of the appointment (it just says "Private Appointment"). However, it RepairShopr's calendar, those appointment details are visible. We would like to show the person as busy without showing the details when an appointment is marked as private within Outlook/Office 365.

Thank you!

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    Nicole shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminTroy (Founder, RepairShopr) responded  · 

    Good idea about the private appointments, we’ll look into that.

    The other suggestion is done, you can make an appointment from the customer detail page already..

    thanks!

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