add the ability to link Google Calendar events with tickets or create tickets from that event
We want to move away from using QuickBooks for invoicing our service calls we perform onsite and put this all in RepairShopr.
Currently, we create the appointment on our Google Calendar. Once complete, we invoice based on notes and times in the event. When we go into RepairShopr to create a ticket, we don’t see a way to link the event to the ticket.
With the 2-way syncing between Google Calendar and RS, it would be great to be able to link a Google Calendar event to a ticket or create a new ticket using that event.
Jason Miller commented
f your techs have google accounts all they have to do click on their username at the top and on my cals to link the google cal to RS.
Make the ticket for the service call first, Set the appointment by using the ticket appointment button when making the ticket and it will show up on your google cal with all the details.
Also, use the ticket timer to track your time while onsite.