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RMM Integration - N-able by SolarWinds

I see you have MAXfocus integration... any plans, interest, votes, ~~~ for N-able by SolarWinds ?

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    contact@magnify247.com shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    64 comments

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      • Justin commented  ·   ·  Flag as inappropriate

        Just a heads up with the new Ncentral 11 they have a Custom PSA option now.

        - Custom PSA -

        The custom PSA feature provides seamless integration with any PSA solution, and lets users view and link to tickets from within the N-central. The custom PSA feature sends notifications to an e-mail inbox, and the PSA solution (or custom-written code) monitors the inbox and creates tickets. REST and SOAP APIs have been added to N-central so that the PSA solution can update N-central with a Ticket ID when a ticket is closed or re-opened.

        Hope this helps!!

      • michael.emmetti commented  ·   ·  Flag as inappropriate

        I would like to see your Dev team spend time working on an integration with Ninja. N-Able offers some of the services that your offer where Ninja's focus is RMM. Together, Repairshopr and Ninja would be a Kick Butt solution, especially with QBO integration going as well.

      • tbgsav commented  ·   ·  Flag as inappropriate

        Yes please! We are N-Able customer as well. This would be a deal sealer!

      • kevin commented  ·   ·  Flag as inappropriate

        Really interested in this, would like to stay with repairshopr instead of moving to their MSP Manager. Hope this comes soon! Seems many folks are going to n-able.

      • Graham commented  ·   ·  Flag as inappropriate

        We have signed up for N-able for our SLA customers\onsite techs, (switched from AVG Managed Workplace) currently going through on-boarding process. Would definitely use this.

      • Alan Miller commented  ·   ·  Flag as inappropriate

        Looking at getting started with both products, so being able to use N-Able for RMM and RepairShopr for PSA with integration between them would be exceptional.

      • acarpenter commented  ·   ·  Flag as inappropriate

        This would be great, since MSPManager is terrible for invoicing. Especially if we could create tickets from n-able alerts via email.

      • Computer Pro Inc commented  ·   ·  Flag as inappropriate

        We are in the process of switching from Continuum to N-Able right now. I would love to see this also! MaxFocus is a little more popular because of the low cost of entry (N-Able is quite a bit to get started with). That being said its pretty much the cadillac of RMM's these days. Used to be Kaseya back in the day. I do know that with their new acquisitions (beAnywhere etc) their have been LOTS of shops switching over to N-Able.

      • Nick Fratangelo commented  ·   ·  Flag as inappropriate

        We just scrapped n-central and replaced it with Max Focus, found it a far better product for us and much better priced.

      • Justin Walling commented  ·   ·  Flag as inappropriate

        Hey Troy

        I have the API documents on our N-central server. I'd be more they happy to share them with you if you like. Let me know and I'll send you the address.

      • Nikolas Alekzandr Mataka commented  ·   ·  Flag as inappropriate

        I would love this as the software we use, MSPAnywhere (formerly BeAnywhere Support Express) is built off of the SolarWinds platform. I know that MSPAnywhere has open API docs that I can forward over, not sure if this would be the same as NAble though.

      • Claude Louis commented  ·   ·  Flag as inappropriate

        Troy, how can I help expedite this process for SolarWinds N-Able/N-Central? We've recently signed up and I would vote this to 100 personally if I could. Have you gotten the API docs yet?

      • AdminTroy (Founder, RepairShopr) commented  ·   ·  Flag as inappropriate

        Hey Chris - can you share their API docs with us?

        Also - Max Focus had 107 votes when it was completed - we probably want about that many because this is such a huge undertaking. (IF their API is reasonably simple to work with)

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