View Cost/Profit while in ticket
Is there a way we can view (admins) cost of total ticket items and profit? while within the ticket. example 3 items sold we can see each cost next to individual item as ($5) total cost is $15 but we sold for $10 each so net a $15 profit.
It would also be nice if we (admins) could modify cost of item once it is on ticket instead of removing it and adding it again.
I go through every ticket and audit them I would like to see individual cost/retail sold on items so I can make sure our reps are entering in appropriate costs. If I could always see cost vs retail per item when I click on add/view charges as well as a total cost vs retail on the bottom of same part where it says estimated total.