General
855 results found
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Paid outs
Say I purchase a computer from a customer, there should be a paid out section so I can track that as paid out from the register. Or if we buy anything else it would be nice just to enter it and it would subtract from that days register and total sales.
1 voteThis is available through the Customer Purchases module. Your register report will indicate a negative amount for the amount paid out.
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Implement a method for customising inventory labels.
These would make great price tags. It would be nice to have a logo and short description or warranty info on there.
1 voteToday we released a update that allows for Labels to be customized as you see fit. That includes size, font, images and more. More info below:
https://www.repairshopr.com/blog/posts/feature-release-custom-label-templates-have-arrived
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Purchase Orders
I do not see a way to print a hard copy of a PO or a copy of a "receiver". I need to be able to have those hard copies to coordinate activities between groups of people.-
1 voteAs Ryan mentioned, this now has a template you can use for hard copies in Admin > Templates > Purchase Order.
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customers related to products
Could we have the ability to know on each product, the history of which customers is related to it.
Date and name of customers who has bought this product.
This would be really useful in case of recall campaign.1 voteI think you can use the line item dump to csv to get this already!
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Can you please make it easier to change a shop's business address?
I recently moved locations and changed my business address in as many places as I could find. To my surprise, email receipts and ticket updates, etc were still showing my old address. I had to go into the templates for each different document to change my address in the code by hand.
1 vote -
Change "Hello there" to "Hello {customer name}" in email communications
Change "Hello there" to "Hello {customer name}" in email communications.
More so for the emails that are sent to technicians, the customer name isnt anywhere on the email and kind of makes it a bit useless.1 vote -
Print locally
Add print button that does not force cloud printing -OR-add ability to select which cloud based printer to print to when there are multiple printers set up on Google cloud print. Basically, I would like to see more control over where documents print instead of having to generate PDF docs and printing then from there.
1 votePlease see AutoPrintr in the app center, we built our own local printing solution that is super fast
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Add a link to Estimate inside Ticket
Currently in Repairshopr, if an estimate is created for a ticket, there is no link to the estimate inside the ticket. From what I can see the only way to get this to show is if we are set up as a "repair shop" in which it will show the estimate on the progress tracker at the top of the ticket. But with us being set up as a MSP. There is no progress tracker, so the only way to find an estimate is to go digging through the estimates module.
is it possible to add a link somewhere inside…
1 voteAn estimate link is now available on tickets for MSP users too!
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Support for Barter as payment
We have some customers that we barter with. We trade invoices and give credit for each others work as opposed to writing checks. This could be worked out fine in RepairShopr by adding a payment method, but it creates problems with QuickBooks Sync...
Barter is basically a bank account, just like checking, just like Paypal... Adding it as a payment option, then adding a way to map it to Quickbooks would ease some additional accounting work...
Because of this, I can't use Quickbooks Sync because of this type of payment being received.
1 vote -
PO Access
Technicians need to be able to access POs or Inventory control. Maybe a button in Inventory to get to POs. This way, a technician can create a PO and receive items on a PO without admin rights to everything.
1 voteWe added a Purchase Order button to the Inventory page a while back. Should show for anyone with the correct permissions.
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Inventory Physical location
inventory physical location was not show in excel sheet after inventory export. this is very important to have in excel for audit and inventory count.
1 vote -
Make the POS default to Forms
A lot of what we sell doesn't have UPC codes, it would be awesome if the POS could default to the Forms entry mode.
1 voteNew POS features and z-report are live! Look forward to further feedback.
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Updates to email rules
I have been having some issues using email rules, I had a ticket open for it a long while back. One of the biggest things I use it for is when clients email support requests directly to me. I had some rules setup to scan the subject for "from:AMA" to work for my client America Approved. I just tried it again today and see that there is another feature setup blocking it. Apparently when adding from: in the subject line it uses that as the from email address for the ticket. I don't need this fixed, as it serves the…
1 voteMatthew – This was a beta feature that was in testing. We’ve since added much more detailed release notes to better alert on things like this. We’re also considering an ongoing “Feature Friday” series where we can highlight nuances in the system users may not know about. Appreciate your feedback here.
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Integration of client portal with our websites
I really don't like that anyone with the correct link can access a client portal. This is a security concern for my clients. I would rather have a bit of code to integrate with our site and use a token for login. My clients already have logins for our site.
1 voteWe heard this before! – you can create portal users for your customers and then only a username/password can be used to login.
Check the help section for portal users..
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Api integrator
It would be nice to have an api designer, for us a bit advanced users to design our own integrations with external system.
Both ways.
1 voteHave you seen our API doc here? http://feedback.repairshopr.com/knowledgebase/articles/376312-repairshopr-http-rest-api-beta
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show actual numbers instead of %
On the admin page, it shows me the % I have used, but it needs to show me the actual numbers, knowing that I have used 78% of my SMS doesn't really help me if it doesn't show me the actual number I have left to use.
1 voteCheck out the report called “Consumables” – that should have what you are looking for!
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Part Order Additions
Need to be able to make a part order without a ticket. In case we are doing just a simple computer order and do not need a ticket, takes to much time while the customer is sitting there waiting to just order a computer.
In part orders be able to pull from inventory instead of making a new item every time.
1 vote- was done a couple weeks ago
- seems to be miss-stated – parts orders don’t connect to inventory in any way..
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Sort By Payment Type
Is there a way I can view all payments by type? for a certain date? or date range? we don't do nightly deposits and would find it very useful if I could sort by payment type and date to find where all our incoming cash came from.
1 voteThis is live now! You can access it from your Domo account (or via Admin > App Center). Domo allows us to quickly turn these kinds of reports around and we play to continue adding new ones as requests come in.
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Customize Invoice
One of the issues on the invoice here in Australia is that we have a choice of having the invoice display incorrectly or insufficiently.
Currently, the invoice line item displays as:Item, Description, Quantity, Unit Cost, Net Amount, GST Rate, Total GST
This is wrong for a number of reasons...
1. The GST Rate is always the same and doesn't require display
2. The last column lists only the tax total, not the item cost with tax (or GST inc as we call it). GST inc. is what is supposed to be in the last column...If the column data…
1 voteWe’ve added a number of column configurations to support this using the tags in the templates system. Here’s our article on it: http://feedback.repairshopr.com/knowledgebase/articles/741219-customizing-invoice-template-for-non-us-users
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Way to account for in house device repair without need of invoice
currently i create a ticket and associate a new asset to any inhouse device that already is in inventory to account for parts being used to repair before getting ready for sale. The problem is that you can not add an item from a barcode scan when you modify or add charges on a ticket so i need to create an invoice in order to track that a part has been used on this ticket. The end result is a invoice with a total of 0 for every item ive fixed in house, please fix this issue!
1 voteThe Refurbs module now supports this functionality: http://feedback.repairshopr.com/knowledgebase/articles/866307-refurbs.
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