General

  1. Google App Option

    It would be nice if you can integrate this web app with Google app. Please try and look into it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I completed the basic integration of a google calendar, you can play with the settings to turn it on – I’ll post on the blog with instructions soon.

  2. time clock

    Allowing the admins to edit the time clock stamp of their employee or delete the time clock stamp.

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey guys – this feature is there – do you have an edit button next to the records?

    If not – maybe add yourself as a “timelog admin” in Administration, Users, that box is there so you can have supervisors able to modify records without making them a real administrator.

  3. create some sort of middle-ground pricing.

    I'm starting up my computer repair business (again). I love the 30 free tickets a month but what happens if I get busier in 3 months and have 40 tickets? There's no in-between pricing - either 30/free or over 30/$99 per month. Just a thought.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integrate a bar code to the invoice system

    It would be awesome to have a bar code integrated , i happen to have some code on it. if you would like it just email me.
    Its from mymeejoo.com , I had bought their tracker but they didn't finish it.

    5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sort Options

    Would like to sort by Ticket #, Customer, Date Created, Status, Problem Type, or Last Updated Please!

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. non-tax invoice

    System seems stable, although a bug was found: when you go into the invoice settings after creating the invoice and setting the invoice non-taxable doesn't remove the tax from the invoice.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Currency Options

    I think that there should be an option to change currency. I live in Pakistan and one US buck = 97 Pakistani bucks. It can get rather too cumbersome to keep calculating from US to PKR and PKR to US$

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add an Inventory Quota

    Need an editable field for specifying expected amounts in inventory. If the Quantity drops below this then it will turn red.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This feature has been there, the field is called “reorder at” – just put a number there, that number will cause the red background highlighting.

  9. Add problem to new ticket form

    When you are creating a ticket it could ask for the problem on that screen, so it isn't 2 steps to create a proper ticket

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make tickets auto print on creation

    It would be a great time saver if tickets would auto print just after creation

    13 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Seed this forum with your ideas

    UserVoice pro tip #1:
    Your customers are full of ideas, but people are more likely to contribute if they're not among the first. Add your own ideas now!

    3 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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