Skip to content

General

3766 results found

  1. "Add Manual Item" Checkbox for Inventory

    On an Invoice or Estimate you already have an "Add Manual Item" area. I think it would be great to add a check-box to that area. When this check-box is checked it would add the item to Inventory when the item is added to the invoice, then clearing the check-box for the next manual item. This would help a lot if you sale an item for the first time that you feel like you will sale again.

    Thanks

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. "Set to Default" Filter Options for Invoice Screen

    On the Invoices screen there is a filter option to only show invoices that have received payment, not received payment, etc.. Id like to see a way to save this filter regardless of the selections you make. This way the filter doesn't have to be reset each time you refresh the page. Im using this the hide all of the paid invoices, so that they don't clutter the window. Thanks

    Kevin

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add ability to add custom fields to dashboard views

    We have a custom field for bin and short description. It would be nice to be able to view this field on the dashboard.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Split Payments causes discrepancies when closing the drawer

    Often we have customers who want to spread their payment across multiple forms of payments. (i.e. half on credit card and the rest cash)

    However, when this is the case and the invoice is then closed out, repairshopr does not take into account that two different forms of payments were used to close the invoice. Yes, the invoice will display to two forms of payment on it, yet when we attempt to close the drawer at night the entire amount of that particular invoice is only applied to one of the payment forms.

    So whenever there are discrepancies with our…

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add a "Pay All" option to Paypal

    Currently if a customer clicks the Paypal button on an emailed invoice it only gives them the option of paying for that specific invoice. A few of my customers are confused and think that it pays all open invoices. Can we add a feature that allows for this so the customer only has to go through the payment process once when using Paypal?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Tech Hours Report

    If you could add a field to filter by Client on the Tech Hours Report that would be very helpful to see where your time is falling on certain projects. Also, keep the option to run the report on All.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. clone option for Inventry would be very useful....

    When creating similar items ability to have clone option would speed up the process greatly....

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Google Maps Integration by postcode

    When entering a new customer i would like the ability to be able to only enter the postcode for address information and this still show up on Google Maps.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Limit items to specific clients

    It would be convenient if we could tag inventory items as restricted for sale to certain clients only.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Subtotals in aging report

    It would be great to break down the aging report further into subtotals for each aging category such as current, 1-30 days, 31-60 days, etc.. and then show a total for all aging invoices.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Allow Welcome/Home screen to be user definable

    Allow repairshopr modules to be assigned to welcome/home page., i.e. random module/placement/sizing, etc..

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Resolving tickets and invoicing report

    Is it possible to have the ability - maybe an area in the account configuration that can be turned on or off for those that do not wish to use it - that when a ticket is marked as completed in the comments (either by customer or hidden), the ticket is automatically marked as Resolved.

    We would also like to request an additional basic report to be available in the Invoicing area that shows all tickets marked as Resolved, along with the charges applicable. These should then be tickets that are ready for invoicing. It would be of use to…

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. New tickets from email need to recognize existing tickets by subject

    I have configured RepairShopr so that a new ticket is generated whenever an email arrives and it's great.
    The problem now is that sometimes the client will send a second email or an exchange occurs outside of the ticket commenting system. I end up with multiple tickets for basically the same event.

    I'd love for the system to compare subject lines to ticket titles and recognize that a new email is really a customer reply to an existing ticket.

    One caveat: If the ticket with same subject has already been resolved, I would want that to create a new ticket.…

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. add the ability to link Google Calendar events with tickets or create tickets from that event

    We want to move away from using QuickBooks for invoicing our service calls we perform onsite and put this all in RepairShopr.

    Currently, we create the appointment on our Google Calendar. Once complete, we invoice based on notes and times in the event. When we go into RepairShopr to create a ticket, we don’t see a way to link the event to the ticket.

    With the 2-way syncing between Google Calendar and RS, it would be great to be able to link a Google Calendar event to a ticket or create a new ticket using that event.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. allow manual over-ride of dates and times

    It's very often not possible for us to update tickets in real-time. We'd like to be able to manually enter the dates and times the work was actually carried out.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Add ticket url, ticket number or customer profile url to Marketr

    When a customer replies to the generic Marketr email there is no way to know what they are referencing without opening RepairShopr, then the customers profile and the ticket or invoice. In fact, in some cases as with corporate contracts where they have had more than one ticket within a couple or a few days, it's completely impossible to know why the email is about.
    As an exaple, we received an email a couple weeks ago from a customer whom brought us several phones, tablets and a laptop with a touch screen.
    In his reply to Marketr, he said that…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add non stocked inventory item attribute to inventory items.

    Labor and other items that are not stocked items should be have the ability to be classified as non stocked.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Modify the Purchase Order template to display Vendor SKUs

    As a shop with multiple vendors, and vendor SKUs associated with our in-house SKU/product names, I really like the ability to email my PO to my vendor directly.

    However, given that there are multiple vendors for my store, I would be nice to show the Vendor SKU in the PO email/pdf template, instead of my in-house SKU/product name.

    This will help my vendors save time processing my orders, when they know they can look everything up right from the email.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Custom leads acknowledgment template

    Currently we can edit the leads acknowledgment email by going to admin>leads preferences. However the only customization that is available is a basic text editing feature. I purpose that you add the ability to edit this template under ADMIN/ PDF/EMAIL template editor along with the rest of the email templates.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Schedule Quickbooks synch

    The Quickbooks Synch works good, too good sometimes. When someone posts an invoice as a Credit Card transaction, but then we to fix it to reflect check or cash a few minutes later or hours later, it shows up in QBO as Credit Card and does not change. When doing a deposit, we have to manually change them, again. It would be good to be able to have the option of only sending to QBO on a schedule or once a day.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base