Skip to content

General

3766 results found

  1. Payment report CSV same as on-screen report

    Could the payment report that is displayed on screen also be exported to csv with the same details. Currently the report displays customer name. When exported the report displays the Repair Shopr Customer account number.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Vendor Name Sorting

    Alpha sorting of Vendors Names or the ability to customize the vendor name sorting order would save time trying to find a vendor name that is currently in a list of random order.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Call log in tickets

    I'd like to see a call log option inside of the tickets area. The call log has saved our bacon several times but as far as I know, we can only see it inside of "Customers." It would save our techs a step if they are inside of the ticket already (calling on a diag or update or something) to just be able to do it from there.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    started  ·  Rajesh Agarwal responded

    We are going to put ticket comments in the communication log, hopefully that helps this one. Let us know if you really want the new manual log entry after this..

  4. LogMeIn Ad-Hoc support

    Would like to see some integration for LogMeIn Central users. The Adhoc support feature is just like the TeamViewer integration that you guys just set up and is a part of LogMeIn Central now. This would be awesome for us to be able to use within our tickets.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Change Purchase Order Date

    It would be nice if you could change the purchase order date; not just the expected date. This would help probably more than just myself out. I can do this with quickbook and sage 50.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Zipwhip intergration

    Our company uses ZipWhip which allows us to send and receive text messages on the same number as our landline... this works great because customer's only have to save/remember one phone number and they won't get confused on which number is for calling and which is for texting. I wish repairshopr would have this same feature or integrate Zipwhip in like it does for email messages.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  Rajesh Agarwal responded

    It seems you have to be on a very high pricing plan to get API access. Do either of you have API access currently?

  7. Sort daily payments by time of payment.

    The daily payments have no discernible order that they sort in. Having them sort by time of payment would be helpful.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Multiple PayPal accounts, 1 per location (multi store)

    Would it be possible to allow a different PayPal account for eact RS Location (Multi-Store version). Each of our locations trade with a different PayPal account and at present, we would have to manually shift payment around.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add link to customer location on Map

    The map report is great but it would be good if the customer account had a link to show on that customer on a google map. Ideal for printing off directions.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  Robert Reichner responded

    On the Customer page you should be able to click the address and have it open Google maps. Is that what you mean?

  10. Project Management

    I was wondering if you were looking at adding a project management section for the software? Ideally I'm looking for something that I can keep track of all my larger jobs, the status I'm at with them, equipment used and possibly a timeline.

    85 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Better inventory category organization

    I am not personally happy with how I have to setup my cetagories. If I want to have 3 cetagories such as parts, accessories and displays and I want the sub-categories to be the devices such as iPhone, Samsung, ect... I have to add the devices to each cetagory individual. I have to add the same device as a sub-category three times.

    Why not allow me to mix and match categories and sub-categories so I only have to add one device sub-category and use it for multiple cetagories.

    This could be help full for searching as well, I can narrow…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. changing invoice template main catergories

    Please add ability to change the main categories of the template. Instead of name and description we would like ID and Description Since in our case the item and description are the same.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Email Customer a copy of their Paid Receipt and/or attachments.

    It would be GREAT to be able to easily email a customer a PAID receipt from the invoice screen. Currently an Invoice marked PAID can be emailed. However, if there was a way to include a copy of their receipt or an attachment that would be nice. If we could select what we wanted to email that would be even better. Perhaps sending a copy of their invoice showing it was paid might not be what a company may want to do. If we could select whether to email the invoice, paid receipt or an attachment that would be the…

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Make the "General Notes" on the PO form to show up on the PDF exactly how you type it.

    If I type something in the box for the General Notes and hit enter to make a new line, it does not appear that way when you print it. It would be nice if that could be changed. We do not want it to come out on the paper in one straight line.

    Thanx Much! :)

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Two Way Sync with Max Focus for Asset Management

    We integrate with Max Focus for our RMM tool and we tie an asset to a ticket when a client calls in or the tool gives us something to work on so it has become a way of also verifying that that asset is under their plan and is covered for services.

    Currently RepairShopr will update the assets that are added to Max Focus (rather quickly which is awesome) BUT when an asset is REMOVED from Max Focus it does not update that in RepairShopr. It would be cool if that went both ways as far as the deleting assets…

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Calendar View:

    Is there a way to adjust the calendar to show only 5 days in the week view (monday - friday)? In addition, when creating an appointment I would like to see the ability to click directly on the calendar to establish the day and time for the appointment. Also, the ability to turn on/off specific user calendars (i.e. At times, I only want to see 'tech 1')

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Improve xero Sync ability

    Hey Guys,

    It might be worth talking to the guys at www.wise-sync.com
    We use them in another business and their sync integration from our PSA to Xero is fantastic! Does everything. Purchasing, inventory, invoices, etc etc.

    Would allow you to really step up your integration

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Sort tickets by Created Date

    Would really like to see this being implemented. It would save us a lot of time in certain situations. Thanks in advance guys, your software IS the way software out there for the repair industry!

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. USBSwiper with Paypal credit card processing

    Does anyone else use USBSwiper with Paypal for credit card processing...I use Paypal more than anything...and it suits my business best...my current rate is 2.5% across the board, 25 cents per swipe and $4.95 a month and all i need is a $10 swiper...the second a card is swiped and authorized i get the money in my Paypal business account immediately...its so convenient to not have to wait 24 to 48 hours and batching out CC terminals...does anyone else us this ?? i feel like its a much better solution for anyone that uses Paypal and runs a business...

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Integration with Rubberstamp.io

    We started using Rubberstamp for purchase orders and just wanted to see if anyone else was using this platform and if we can see an integration with RepairShopr soon.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base