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  1. Notification trigger for PO delivered

    Just add a trigger : "back ordered purchase order delivered" to update tickets owners that are affected by the delivery of regular inventory parts that were back ordered.

    3 votes
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  2. Clone Invoice to Estimate

    I love the ability to clone invoices and estimates, but I think it would be awesome if we could clone an Invoice to an estimate.

    Just ran into this need today, had a client who wanted to order another custom built computer the same as he had a few months back, but it still needs to be run up and approved through the corporate ladder...being able to clone an invoice to an estimate would simplify quoting situation like this immensely.

    8 votes
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  3. Inventory Locations

    When adding items to inventory, I notice there is an input box for "Physical Location". That works if the item is always in that same physical location, but when you have stock in multiple places, it can be more time consuming to check to see where it says the location is, and update everything manually. There should be a way to manually create locations in the system and tie items to that location. For example, there are 2 racks in the backroom, each rack has 6 shelves, and each shelf has 5 boxes for product, where each rack, each shelf,…

    11 votes
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  4. "Referred by" showing in invoice section

    Currently, I have to go to the customer detail page to check on "Referred by:..." to see how did the customer find our business.

    I think it would be a great idea to add "Referred by: ........." in the invoice section under "Bill to customer" details.

    Thank you for your great help.

    1 vote
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  5. Woocommerce Sync for chain stores

    Hello,

    I have to mention that Repairshopr team has provided excellent software. Thank you guys for the great job.
    Here is my suggestion:
    Currently, woocommerce can sync from one location to the website.
    We currently have three stores locations. Assume their names A,B and C stores.
    Assume Woocommerce selected to sync inventory from store A. In this case it will show out of stock whenever store A is out of stock. This will eliminate the chance of showing the items in the other two stores B and C.

    I would be great if we can have woocommerce sync with all…

    11 votes
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  6. Hide modules for unauthorized security groups

    Some of our techs are not authorized to view/edit Leads or the POS. Why not just make those icons hidden for the users without any privileges to them? Like non-admins don't see Marketr or Admin, and that's nice so they don't ask questions.

    It would be nice if having no view/edit privileges would just disable the shortcut on the toolbar completely. Thanks!

    1 vote
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  7. Option to Rearrange Drop Down Answers for Custom Asset Fields

    Hello there,

    We have recently started using RepairShopr, and have been adding/editing things as we go to fit our repair process. One of the things that I have been editing is the asset custom fields. If I realize that there is a new option that should be included in our drop down list, I go and add it, and since there is no easy way to rearrange the list options, I've been copying/pasting together a new list.

    The problem that I just found with this is that by doing this edit, all of our assets custom field values are retroactively…

    7 votes
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  8. Add bundles to WooCommerce

    We would like to have the bundles could also sync with WooCommerce. Right now it's only the commodities are being synced to WooCommerce.

    It will make it easier and sell more products!

    25 votes
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  9. more functionality with reminders.

    Reminders are great but they need a couple of things to make them better. here goes:
    1. Notification when a reminder is created by another tech for you.
    2. sync reminder with outlook (office 365) tasks.
    3. create a ticket directly from a reminder rather than dismiss

    7 votes
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  10. Client Google scatter or location Map

    It would be nice, to have a scatter map showing all our clients locations with a pin drop. Printable and with info so you could see Clients by City, clients by County, clients with in 1, 2, 5, 10 miles etc.

    Along with this with this it would be nice to have that data linked to MaailChimp and social media into, and referral sources to see more details about clients and location. Maybe a scatter map in RSr and the combined stats in DOMO.

    0 votes
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  11. New Parts Order Notification

    When a technician places a parts order I would like for a little red number to appear on the parts order until the parts in the list have an ordered on date.

    3 votes
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  12. Sequenced serialization

    We have serial numbers that are sequenced. Meaning, we'll be receiving serial number "CD0001," "CD0002," "CD0003," etc. all the way to "CD0100." The ability to insert sequenced serialization would be great.

    In other words, you'd have a field that says "Series beginning:" where I could type in "CD0001." In a separate field named "Series ending," I could type "CD0100." After doing so, each serial number in that sequence would be inserted.

    Atrex by Millenium has that function, and it was great.

    4 votes
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  13. Electronic signature after payment for credit card only

    After we enabled electronic signature using the topaz pads I've had some complaints from my employees. While It works great if we're processing a credit card payment through repairshopr, It's a little less slick when taking other payments like cash, or check. The system still asks for an electronic signature even though it's not really necessary (with cash especially). Customers would inevitably feel weird if asked to sign after paying with cash. And the system won't automatically print out a receipt unless you sign.

    The only thing I could see them signing for with a cash or check payment method…

    4 votes
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  14. Add/Remove clients to MAXfocus

    I would like to add/remove clients/machines to GFI dashboard from within RepairShopr

    1 vote
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  15. Integration with IBM Dr Watson API

    Hey, I didn't know if you guys had ever seen or considered IBM's Watson API's for reporting integration. They make a lot of bold claims, and it sounds really cool. May not be suited for this application though, I couldn't say.

    https://developer.ibm.com/watson/

    Just thought I'd throw it out there. Thanks for your consideration.

    0 votes
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  16. Custom language - repair widget

    It would be great if the repair widget could be custom made in terms of language. So that users can edit the headlines e.g. "What type of device do you have?" into local language.

    26 votes
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  17. Customize RepairShopr view per location (multi store)

    We use the multi store and sometimes do tasks when in the wrong RS location.

    It would be good if we could customize the front end view for each location. The idea being that you know what location you are in simply based on a colour scheme or an obvious label at the top.

    The current system shows your location as part of your login name which is easy to miss.

    2 votes
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  18. Ticket

    Would love it if the phone number showed up as one of the fields on the Tickets page.

    1 vote
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  19. Include tickets marked resolved after payment in Performance Report

    After taking a payment Repairshopr asks if we want to close a ticket, which we almost always do. The problem is that resolving a ticket in that manner does not show who resolved the ticket. This leaves a whole in the Performance Report because usually the person who resolves a ticket is the person that took the payment. If this could be added to the Performance report it would be more comprehensive.

    4 votes
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  20. Payroll App Integrations

    I specifically want to be able to export (prefer direct integration through APIs not just a CSV) to Gusto (Formerly Zen) Payroll Service for the time clock records. I am sure others might appreciate that ability into whichever payroll services they use - Intuit, ADP, Paychex, Square, OnPay, etc.

    7 votes
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