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3766 results found

  1. Job Type Reports

    Similar functionality as Referral Report, simply for Job Types.

    Might I also recommend a quick link from the Month to Date Stats to their respective overall reports.

    1 vote
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  2. bulk disable of inventory items

    It would be nice to be able to utilize the check boxes on inventory items and be able to hit disable and have it apply to those selected items instead of one at a time.

    20 votes
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    3 comments  ·  Admin →
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  3. Add verified checks on Payments page

    Similar to the 'Paid' (green check) verification on the main invoices page. Can you add the same feature to be able to verify by payments on the main payments page? When reconciling our deposits it's much easier to do it by payments instead of invoice..

    3 votes
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  4. Integrate with stockinthechannel.com

    We've just discovered this website stockinthechannel.com that aggregates stock levels, prices etc from major US and UK distributors. If this could integrate with RS that would be amazing. Real time pricing, real time stock levels etc.

    1 vote
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  5. Format Addresses in Uppercase

    Postal Addressing standards prefer all lines of the address block to be in uppercase. I'd like to see this as an option or even the default for the address autocomplete, at least for US-based users

    1 vote
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  6. View all custom asset fields in ticket windows

    only 1st 3 custom asset fields show in a ticked windows. Would be nice if all custom asset fields showed here.

    4 votes
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  7. Wordpress - Sync Users (Customers) Integration

    Is there a way to sync the users in RepairShopr with WordPress users (say as a customer role)? That way our customers can log into our Woocommerce based WordPress store using their credentials from RepairShopr and interact between both easily. This could also be extended so that the website integration form could pull down the user details if they have logged into the wordpress site already making the creation of tickets faster.

    32 votes
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    5 comments  ·  Admin →
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  8. Send direct slack messages to techs or else to specify the assigned tech in the notification message to the shared slack channel.

    It would be helpful to either be able to send direct slack messages to techs or else to specify the assigned tech in the notification message that goes to the shared slack channel. Every tech is having to go to every ticket in the slack message to see if its for them.

    27 votes
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    3 comments  ·  Admin →
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  9. Better Estimate to Invoice Conversion

    Currently it is hard to keep track of line items, such as what items are currently paid for, on an invoice, etc. when you convert an estimate to an invoice

    We would love to see when an estimate is converted and attached to a ticket, that it automatically puts the line items on the ticket itself, marks them as on a current invoice, and when that invoice is paid it marks them as such.

    Basically we want invoices on tickets that were created from estimates to act the same was as an invoice created from a ticket using the "Make…

    10 votes
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  10. Custom Worksheet Order on Tickets

    It would be very nice to be able to specify in which order the worksheets auto populate on tickets. For instance if we have a virus removal the ideal order for us would be Diagnostic, Virus Removal, Final Checks, and Closeout.

    However by default they automatically populate in an order such as Closeout, Diagnostic, Final Checks, Virus Removal.

    This can make our tickets seem very cluttered and disjointed because our workflow is out of order.

    20 votes
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    6 comments  ·  Admin →
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  11. PLEASE make it possible to rearrange "Saved Search" list (Tickets)

    Please give us the ability to rearrange existing lists, primarily the "Saved Search" lists in the ticket list. Basically anywhere there is a list, you should be able to rearrange it! Ticket statuses and custom field types should also be re-arrangeable!

    Cheers,

    Mick

    1 vote
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  12. Optional fields when exporting reports to .csv

    It would be nice to be able to choose which fields are included in the .csv file when exporting reports. For example we would use the customer name, invoice number, payment type and amount. We have no need for customer / transaction ID or reference number etc. and the customer name isn't included In the report. So it would be nice to be able to customize what is generated.

    4 votes
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    1 comment  ·  Admin →
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  13. Spiff Reporting

    There are spiffs that are logged in the system, but it doesn't really help much without a report. Trying to administer spiffs is really hard especially in my case where lots of products only attract a $1 spiff.

    I suggest we have a simple report that collects the spiffs acquired per team member.

    http://feedback.repairshopr.com/forums/165658-general/suggestions/5108975-spiff-commission-tracking

    28 votes
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  14. Refurbs for Refusbishers - Functionality to provide service, bill, etc

    Are there any plans to add service functionality to Refurbs?

    We operate our own storefront but also provide professional refurbishment services nationwide to others. I've been utilizing invoices to track everything but the upcoming customer credit functionality keeps me interested in Refurbs. I’m using a combination of invoices, inventory management hacks, and Google forms to keep everything moving smoothly.

    So a refurbishment customer sends us a box of broken screens. We test the screens upon arrival and make an internal invoice. The internal invoice allows us to track progress, sell parts as needed (refurbishment is a craft), and eventually convert…

    7 votes
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    1 comment  ·  Admin →
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  15. Bug: Customer Setting: Required Field when creating ALSO Required on Edit

    We're requiring referral on creation of customers. Considering this wasn't always the case we have some customers with no referral type. Due to the limited scope of the referral report this is creating false statistics as we can no longer edit existing customers without the newly required referral type.

    In the meantime I've made a selection called "legacy" but this is just a workaround. At the end of the day, the implementation is poor and I hope bringing it to your attention allows you to address it.

    All the best!

    0 votes
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  16. Turn off requirement for entering an email address for customer to be able to access the online status updates in customer portal.

    1 vote
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  17. Allow for customization of status options for tickets. Current option only adds to the default value list.

    Allow for customization of status options for tickets. Current option only adds to the default value list.

    1 vote
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  18. Add ability to add customizable "Tool Tips" or notes for different fields.

    Ability for admins to add tool tips or notes for different fields or field labels (custom or created by RepairShopr).

    1 vote
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  19. Allow for customization of ticket priorities.

    Allow for customization of ticket priorities.

    8 votes
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  20. Allow "Primatry Contact" field to search for contacts for a company.

    Under contracts, the Primary Contact field should allow you to search contacts within that company.

    1 vote
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