General

  1. Change the system handling of serial numbers.

    I added 9 serial numbers to a purchase order and then found that I needed to delete the PO. After deleting it, I am unable to use the same serial numbers on a different PO. This is because, even though they were NEVER actually received, the system still created product instances. When I tried to use the serial numbers on the CORRECT PO, RS informs me that the SN is already in use.

    1 vote
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  2. 1 vote
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  3. Ability to edit item price in invoice via RepaiShopr Lite iOS APP :)

    Amazing job on the app guys! Fast check in process, user friendly interface. Only thing is, that when we have to edit a price we always find ourselves having to switch to a computer when a price in an invoice needs editing and slows down the workflow. I may be wrong but shouldn’t be too hard to implement. Would immensely appreciate it. Thanks in advance! You can do it guys we believe in you!

    1 vote
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  4. make the selected day clearer when scheduling an appointment

    The current interface when creating a new appointment should display the day as well as the date.
    Keep the calendar grid to select the date (far preferable to a drop-down list), but also display the day next to Time above the sliding bar
    ie:
    Time -- Day
    14:30 Mon 12th
    Hour
    [-------------|---------]
    Minute
    [-----------|-----------]

    This would make it far easier at a glance to confirm the appointment is set for the correct day

    3 votes
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  5. Enhance store credit with use of adjustment (credit) notes, which are basically negative invoices.

    Currently there are a few ways to give a customer store credit as outlined here: https://feedback.repairshopr.com/knowledgebase/articles/246593-store-credit-and-customer-credit

    Option 1. Too single purpose, and isn't designed for giving general credit.
    Option 2. Seems good because it's associated with a transaction, but if you use discounts for prepaid support, then it fails. Because the refund is only for the discounted paid amount.
    Option 3. This would work - but there is no audit trail. This is dodgy, and made my book keeper cringe.

    The fix is simple, generic and can cater for ANY store credit situation, in particular discounted prepaid labour, which is…

    1 vote
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  6. On Purchase orders Checkin. Have a back orders, or split into new PO

    This has been partially discussed in other threads; however I think we have a bit of a different take on it.

    If you create a PO for say 20 of an item A. The supplier only has 15 of each so you get a delivery of the 15 with another 5 on back order. You can accept in the 15 delivered items, which creates 2 line items currently in the PO, however the PO cannot be Finished, which sounds reasonable, but it is a problem.

    The suppliers will send us the 15 delivered on one Invoice, and when the remaining…

    1 vote
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  7. Editing cost in current items list

    At the moment the only way to edit cost is by doing so when the item is first introduced, or by creating an invoice for it.

    This means that the item cost cannot actually be viewed while it's in the current items list. Is there a way to at least put the item cost in the same section you have the discount drop downs in?

    1 vote
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  8. Add Mr/Mrs/Miss before Name in Customer

    Simple Dropdown box, befire first name that offers a Title choice.
    We have customers whos first name could be male or female..

    Alex / Chris / Jo / Taylor

    Some of my staff members have had some embarrassing faces when nearly saying sir or madame to the wrong gender customer!

    :D

    3 votes
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  9. Add Business Phone as a tag in the template editor.

    Currently I can set {{customer_phone}} or {{customer_mobile}} on a template, but I can't find a way to do a work phone number field. Perhaps I'm overlooking it, but if not this would be a useful feature to me as I have customer's with all three contact options, including some who prefer contact at different numbers throughout the day.

    1 vote
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  10. SMS integration with voxbone.com etc

    We use the SMS function very often, but it seems very suspect to our customers that the SMS number is a US number. Some customers think it is scam etc. It would be amazing to be able use a local phone number.

    1 vote
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  11. Make Private comments editable

    Make Private comments editable.
    I know this has been raised before but it would be soooo helpful to be able to edit private comments so we can add job notes etc in a continuous stream rather than having to copy paste and throwing out all the date stamps.

    6 votes
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  12. SKUs should have a cost and quantity

    Inventory items should not have a cost. Product instances should.

    Each vendor SKU should have a quantity and cost associated with it. (Vendors may sell the same product in different quantities and at different prices.) When a purchase order is checked in, that information should pass to the product instance.

    As it is, I cannot order the same item from multiple vendors and I cannot manage volume purchases.

    2 votes
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  13. Allow bundle items on purchase orders (as a vendor SKU)

    My vendors offer bundled pricing (i.e. product kits) for items that I buy and sell individually. Please allow us to add a bundle item with vendor SKU that adds individual items to inventory.

    3 votes
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  14. Allow sku or carton quantities on purchase orders

    I've suggested this numerous times with no response. Please allow sku or carton quantities on purchase orders (linked to SKUs).

    I have inventory items that are sold individually, but are ordered in case quantities.

    For instance, I may have an inventory item for Widget A that is sold in individual units, but my vendor SKU is for a carton of 100. Adding a quantity of 1 SKU to a purchase order should add a quantity of 100 to inventory at check-in.

    RepairShopr inventory module remains virtually useless to me without this.

    I've been paying several years for something I cannot…

    3 votes
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  15. Purchase Orders and Quickbooks Desktop

    I would really like to have the ability to create Purchase Orders in RS and have them sync with QB. We can't move to QB Online, and this is the only feature left that is keeping us from using RS as a one-stop tool.

    5 votes
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  16. Ticket Statements / Summary.

    I think it would be beneficial to create an open ticket statement by customer.

    For example, on the IT Consulting side of my business it is not uncommon to have 8, 10, 12+ open tickets for one specific company.

    Each service request is entered as a new ticket.

    When a customers asks what we are working on, or questions a bill for specific hours, being able to show the number of open tickets in a summary would help.

    Recently a customer questioned 20+ hours of billable labor only to see that members of their company we opening service tickets.

    The…

    3 votes
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  17. 3 votes
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  18. Make Bundled Items Stackable in Estimates/Invoices

    Currently, when you add a bunch of bundled items to a Ticket or Estimate/Invoice, you get a separate line item instead of combining the quantity. It would be neater if we could edit the quantity and stack the items so that the results don't appear so messy.

    3 votes
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  19. SKU Level Pricing for Vendors

    Hey folks,

    So right now each item has a Price, a Wholesale, and a Cost. I'm fine with that, but my vendors all charge different prices. I can enter a SKU for each vendor, but not a specific price, and this causes problems.

    Can we please get vendor SKU level pricing? Even if it's just a text box at this point. Anything to keep it straight would be handy. Ideally that price would be used when I make a PO for that vendor as well.

    James

    3 votes
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  20. Make Customer Unique ID Visible and Searchable

    Could you please look at making the Customers Unique ID Visible and searchable in the system.
    This would help a great deal as I could give my customers this as a reference for making payments and when doing the reconcile with Xero I would be sure of posting to the correct account.

    6 votes
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